Web Accessibility

Our Commitment

We strive to provide an excellent online experience for all our guests – including those with sight, hearing, and other disabilities.

To ensure this, we are committed to complying with the Level AA success criteria of the World Wide Web Consortium’s (W3C) Web Content Accessibility Guidelines 2.0 (WCAG 2.0).

Our sites are designed and developed with these guidelines in mind. We test our websites to ensure that they are usable by guests who use assistive technology. While it is not always possible to do so to the letter of each checkpoint, we are continually developing solutions that conform to the spirit of each checkpoint, bringing together a high standard of practicality throughout the website.

In addition, our websites allow guests the means to locate and book rooms with accessibility features.

Hotel accessibility features can be seen when viewing a hotel’s website:

Accessible Resort Amenities:
Accessible self-parking located east of main entrance and underneath the building
Bell service and Elevators with extended landings
Main entrance, Lobby, and Registration desk are wheelchair/mobility device accessible
Standard routes to the following areas are wheelchair/mobility device accessible:
Guest Rooms
Business Center
Fitness Center
Conference Rooms
Cabanas Beach Bar & Grill
Coste Restaurant
Activities Room
Pool & Spa
Beach Concierge
Public Restrooms

Other Features:
Pool & Spa lift
Ramp to beach
- For more information, please contact a member of our reservations team at (866) 891-2471.

Room descriptions include accessibility features:

Accessible In-Room Amenities:
Roll in shower
Shower seat or removable shower bench
Grab bars
Removable shower head
Widened entry doors, connecting room doors, and interior doors for wheelchair/mobile device
Hearing impaired TTY device
Emergency visual fire/smoke alarm
Ramps available for room to Lanai
Book Now or contact our reservations team at (866) 891-2472 for further assistance.

If you have questions or would like to report an issue relating to the accessibility of this website, please contact us.