From the staff at DiamondHead Beach Resort

We are so happy to be a part of your special day! Thank you for all of the wonderful feedback so we can continue to make DiamondHead an exceptional destination for weddings!

Tell Us Your Story!

We would love to hear your wedding stories! Email us at blog@sunstreamforms.com.


We look forward to many return trips

June 4th, 2009

Josh,
Chris and I wanted to express our gratitude for helping make our day flawless.  Your assistance in dealing with the rain and the back-ups was priceless.  The food was exceptional.  The service and accommodations were amazing.  We look forward to many return trips.
Kristi and Christopher Johnson

Thanks again for everything!

June 4th, 2009

Josh,
Just wanted to drop a note to say thanks again for everything!  We had a wonderful wedding.  The beach looked even better than I’d even imagined.  We emailed you some photos and we’ll forward you our professional ones when they come in.  Take care and hopefully you’ve had a day off to enjoy that bottle of wine!
Mark and Kristin

The wedding day—-PERFECT

June 4th, 2009

Josh,
I want to  thank you again for everything.  The emails, phone calls, and especially the trip down in March to finalize things.  It couldn’t have went better.  The wedding day—-PERFECT, no complaints at all. You are awesome at your job!  Also thank your staff.  Everyone was so nice and friendly!
Billie and Matt Acton

Everything just exceeded our expectations

June 4th, 2009

Hi Josh!

Thank you!  Everything was just awesome.  Jeff and I were both so pleased and everything just exceeded our expectations.  You have been so wonderful to work with and we really thank you for making our wedding day so special and perfect.

And, the guests have all raved about the DiamondHead and the staff.  It’s so great they all had such a fantastic time.

Hope to come back to the DH soon!

Nicki

They made us feel like we were the only wedding…

June 4th, 2009

We were married there on 5/3/09. Everything was awesome. The guests had a wonderful time and the wedding/reception was wonderful. Josh Pankhurst and the banquet manager were terrific. I just can say enough about how wonderful they made our experience. While there were 5 weddings while we were there, they made us feel like we were the only wedding. I would recommend a DiamondHead wedding to anyone!!!

1 Comment, Discuss »

DiamondHead Staff Exceeds Expectations for Perfect Wedding

March 31st, 2009

Dear Mr. Hopgood:

My daughter’s wedding was held at the DiamondHead on November 2nd (Pupino/Fleeson) and I must tell you that your staff was extraordinary in making sure their wedding weekend was perfect in every way. Each and every member of your staff certainly went the extra mile to make sure that all guests were treated royally and that the wedding was truly fit for a princess!

Some background into the planning of this wedding – the bride and groom live in NJ, and I am the only resident of Florida. Therefore, my husband and I did the legwork to find a location for their wedding. From the moment we started inquiring about booking the DiamondHead for the wedding last February – Kathy and Josh worked tirelessly providing 150% effort in helping us plan the PERFECT WEDDING!

There were hundreds (it seems) of phone calls and emails to Kathy and Josh with questions about the menu, accommodations, linens, alternate options in each wedding package, beach ceremony and choices, etc and EACH AND EVERY one of those emails and phone calls were handled professionally and promptly. It seemed that their mission in life was to help us plan the perfect wedding – AND THEY MORE THAN EXCEEDED OUR EXPECTATIONS!!!!

Initially my daughter was doing research for a beach wedding on the Internet. Some of the places she was interested in was the Hyatt Coconut Point and the Lovers Key Resort. My husband and I did go and meet with staff from both of those places and several others. In fact went to the Hyatt several times. Each and every time I came away with the feeling that the Hyatt’s staff couldn’t be bothered in helping with the details of this wedding, almost seemed annoyed with all of my questions for my daughter – unlike the DiamondHead staff!! I kept comparing everyone else to Kathy and Josh – who ALWAYS were so helpful and pleasant to deal with, and finally told my daughter – enough research, my choice for your wedding is THE DIAMONDHEAD!!!!

The month preceding the actual wedding I worked ENDLESSLY with Josh finalizing every little detail, many times changing back and forth our selections. EACH AND EVERY conversation or email with Josh he helped us make selections or gave advice on alternatives and options. I always came away feeling he was there for us, truly took pleasure in helping us to make this wedding memorable!!! Josh always made me feel like he was our own personal wedding consultant!

Additionally, Sunnie performed the beach ceremony – she was so helpful to the bride and groom in their vows selections. Again, this was all done long-distance, and Sunnie didn’t meet them until the day before the wedding – it was a BEAUTIFUL ceremony, memorable in every way!!!!

During the cocktail hour and their sunset photo shoot, my daughter lost her engagement ring in the sand. When the groom came to get me and told me about it, by the time I arrived at the beach some of your waitstaff was already searching in the sand for the ring. The ALL were so helpful and genuinely concerned and when Marcel learned of what had happened he immediately contacted someone and within MINUTES Marcel had a metal detector and was helping us search the beach!!! This extra effort and self motivation on the part of Marcel and your waitstaff should NOT go unnoticed. It was truly appreciated by all of us!

The reception and dinner was truly extraordinary – everyone is still sending us feedback on the quality and service of all of your waitstaff. It seemed that every guest was individually cared for and their needs addressed with the attention you’d receive in a 5-star restaurant! Marcel and his staff are TRULY an asset to your corporation.

During our 3 day stay at the DiamondHead most of us spent a lot of time at the pool area. Cheryl was always there with drinks and anything else we desired. Additionally, she was more than just a server – she was delightful in every way!! She truly helped everyone relax after a trying few months in finalizing the details of this wedding!!

I’m am so sorry for the length of this letter, and I still could go on and on – but I had to commend your entire staff in MORE than exceeding our expectations for this PERFECT WEDDING!!!

Sincerely,
Terry Paras

1 Comment, Discuss »

Everything was so perfect

March 31st, 2009

Hi Josh,

Everything was so perfect. I am glad you were the one to help me get to the altar..it was a nice finish to this past year working with you. It was above and beyond all we had hoped for. The reception room was dreamy and we could not be more thrilled with the service.

Kindest Regards,
Chris and Christina

It was perfect and exactly what we wanted!

March 25th, 2009

Hi Josh-

We just wanted to thank you for all the work you did for the wedding
reception- it was perfect and exactly what we wanted! The staff at the
reception was wonderful and the food was great!! We appreciate all the
work that you and your staff did for our wedding and we couldn’t have
asked for a better experience that night or the whole trip. It was
perfect!

Thank you again,
Aaron and Traci Shaw

Our son’s wedding

March 12th, 2009

Dear Kathy,
Just a note to thank you and your staff for all the assistance and cooperation extended to my family and I to make my son’s wedding a beautiful and care-free event. Everything was perfect! Marcel was an absolute doll in overseeing the entire party.
To say the least, it was a pleasure “doing business” with you.
Sincerely,
Grace

A Wedding Day to Remember

January 29th, 2009

Kathy,
We have waited such a long time to get this card to you and once again express our gratitude and thanks for all you did to make our wedding a day to remember. In spite of the colder weather, our family and friends felt a warmth they won’t soon forget. A large part of that was due to the fact that you worked with us in every way possible to make our celebration absolutely lovely. Thank you again so very much. We hope to continue our new found relationship with DiamondHead.
Mark and Susan

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